We Ship Worldwide
Anywhere you live in the world, if post can reach you so can we.
We offer National Post Priority non-tracked shipping for 5 EUR / 6 USD worldwide or DHL Express GoGreen Tracked package in case you need your package fast.
If your order is over €100, you will have FREE SHIPPING!
You will receive an automated email notification when you place your order and another email when your order has been dispatched. If you don’ receive any of those, please check your spam folder, it’s probably there.
Estimated delivery time frame
DHL Express: 1-3 days WORLDWIDE
National Post:
Europe – 5-8 working days
US: 8-12 working days
Rest of the world: approximately 9-15 working days.
*Please note our delivery time frames are a guide only.
**Please also note that during Christmas period delays are expected and out of our hands.
Our Promise
- All orders are shipped within 1-2 business days
- Every item is packed in little custom bags made of cotton which you can easily find a second use for.
- Every order also includes a story card and a sticker
- All is then placed in a cardboard box stuffed with other pieces of recycled paper for additional protection. (exception for backpacks and t-shirts which due to shipping costs cannot be shipped in a cardboard box.)
- All jewelry is shipped plastic free
Are you buying a gift?
Our jewelry is a beautiful gift for anyone. Whale lovers or otherwise! Do you have someone special you’d like to surprise? 🙂
We’ve got your back!
We can ship your gift directly to the recipient. It will arrive beautifully packaged in a little custom Orca Legacy bag and complete with a story card. We can add a personalized message if you’d like.
At check out, simply put your information as the “bill to” and the recipient as the “ship to” and leave us a note with details 🙂
We will make sure your gift looks fabulous and arrives safe!
Returns
Don’t worry, if for any reason you’d like to return the item, it’s simple & easy, no questions asked!
Please contact us at info@orcalegacy.com notifying us that you would like to request a refund. We accept returns within 30 days.
All items must be in their original packaging and unworn to qualify for a refund. Please ensure items are adequately protected when returning as we cannot refund items that have been damaged as a result of poor packaging.
Please obtain proof of postage for your return order.